Printed on : Saturday, January 15, 2022
Aimee Focaraccio boarded the Norwegian Gem on Sunday for her 10-day birthday cruise from New York.
However the celebration ended Thursday when Norwegian let passengers know the cruise can be cancelled as a result of COVID-related points.
By Friday night, Focaraccio realized she was staring down a number of days at sea with no early return despite the fact that the cruise had been cancelled.
Focaraccio, who had spent the day in St. Maarten Friday, despatched a recording of an onboard announcement.
Christine Da Silva, Senior Vice President of branding and communication for Norwegian Cruise Line, informed in a press release earlier Friday that the ship would in a single day in Philipsburg, St. Maarten, and would return to its port of origin, New York, “shortly.”
On the time, she didn’t have an estimate as to when the ship would make its return to New York.
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Da Silva stated that as they proceed to navigate the fluid public well being setting, whereas specializing in delivering a protected expertise for all on board, right this moment, they made the troublesome choice to cancel Norwegian Gem’s present Caribbean crusing, as a result of COVID-related circumstances.
Early Friday night, when requested in regards to the ship returning to New York as scheduled however spending the remaining days at sea, the cruise line stated there have been no updates on its estimated return.
Whereas the crusing was cancelled as a result of “COVID-related circumstances” in response to the cruise line, Focaraccio stated she isn’t conscious of any official announcement concerning instances on board.
Letter from Norwegian to passengers on the Norwegian Gem explaining that the ship will finish its journey early as a result of COVID associated circumstances.
As soon as she realized that the Gem wouldn’t be returning to New York early from its cancelled crusing, Focaraccio expressed extra frustration. Initially, she’d had blended emotions in regards to the cancellation and was grateful for the compensation the cruise line supplied.
Passengers on the Gem’s cancelled crusing have been given a full refund of their authentic type of fee (or in cruise credit score if that’s how a passenger paid for the cruise), plus a further cruise credit score equal to 50% of the voyage fare for this crusing that may be utilized to a future cruise by Might 31, 2023.